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Compile the Self-Study Report

1. SELF-STUDY REPORT OUTLINE

  • Self-Study Reflection
    • Overview, including what was learned and accomplished as a results of the last program review
    • Overview of contributions to students and the university
    • Overview of proposed changes and resources needed
  • Annual Assessment Plans (Past 5-6 years)
  • Multi-Year Plans (Past 6 years, with Student Learning Outcomes)
  • Dashboard (Past 6 years)
  • Appendices: portfolios, photos, etc.

2. REPORT FORMAT

  • The report should be concise, concentrate on the key issues/evidence/conclusions, and provide an open and impartial view of the program.
  • While writing the report be mindful that it will be viewed by a variety of constituencies: those who will directly respond to the report and those within the BYUH community who will have online access to the report at the conclusion of the program review process.
  • Using the Self-Study Report Guidelines, the self-study report should have a cover page, table of contents, and appendices.

3. RESEARCH & EXAMINE THE EVIDENCE (ASSESSMENT PLANS, DASHBOARDS, ETC)

  • Departments collect and analyze data relevant to the self-study report. In writing the report, departments conduct an evidence-based analysis of the program’s quality and sustainability by:
    • Discussing and analyzing data collected since the last program review
    • Identifying key discoveries and proposing changes for improvement
  • It is expected that diverse members of the department participate in the interpretation of data, discussion of results, and decisions for improvement.

4. SELF-STUDY REPORT GUIDELINES

Department Overview

  • Create a profile that describes your department and its mission, vision, key services you provide, major department functions and constituents. Include what was learned in the last program review, if applicable, and what changes were made based on those findings. Include your Department Quality Improvement Plan (DQIP).

Key Department Considerations

  • What issues or concerns are unique to your department and at the heart of your work?
  • What information or topics can you share that will help in the improvement of your department that are not addressed elsewhere in the self-study

Contributions to the University

  • How has your department contributed to the University and its mission (including achievements, recognition, and external professional standards and/or certification)?
  • What is the impact of department efforts on the University goals, imperatives (to lower costs to students and the University, continue to improve quality, and serve more students), strategic plan, and Institutional Learning Outcomes (ILOs)?

Assessment

This portion of the self-study should contain a good amount of reflection on things that have been helpful to the department regarding assessment.

  • How well do your annual assessment results give you useful information for guiding ongoing department improvements?
  • Reflect upon your assessment efforts and how it has impacted your department and the quality of the work that you do.
    • Utilization of assessment results for department planning and improvement
    • Evidence of ongoing use of assessment results for both operational goals and Student Learning Outcomes (SLOs), if applicable
    • Current methods/procedures for assessing outcomes
    • Annual assessment plans for the past 5-6 years
    • Current and previous multi-year assessment plans
    • Dashboards from annual Stewardship and Budget Reviews

Customer Satisfaction

This portion of the self-study should contain a good amount of reflection on things that have been helpful to the department regarding customer satisfaction.

  • Evaluate the quality of your department’s services. How satisfied are your constituents with these services? Do their answers meet your expectations?
  • Include in your discussion evidence including but not limited to:
    • Department generated assessment data
    • Graduating Student Survey (GSS)
    • Focus groups with students
    • Customer service surveys
    • Other customer satisfaction data

Resource Allocation


This portion of the self-study should contain a good amount of reflection on things that have been helpful to the department regarding resource allocation.

  • Describe your unit or department’s current resources, including staffing, service capacity, technological resources, operational space/facilities, and any major equipment or supplies.
  • Document current service capacity (as well as anticipated demand for services) pertaining to the following three resource areas:

STAFFING

  • Evaluate the general adequacy of your department’s human resources relative to your ability to serve your constituencies, achieve department goals and serve the University.
  • Complete the Current Staff Form and Other Resources Form (i.e., full- and part-time employees, student employees, volunteers, interns, independent contractors, etc.).
  • Describe the purpose, components and staffing of this department.
  • Discuss the appropriateness of the staffing levels of your department.
  • How many students/constituents are served and how has this number changed since the last review, if applicable?
  • How well does your staffing meet the needs of your department (experience,areas of expertise, qualifications, professional development and/or training, etc.)?
  • What are the particular strengths and areas for improvement in your department’s personnel?

FACILITIES

  • Evaluate the general adequacy of facilities (office and storage space, etc.) allocated to your department to achieve department goals and serve the university.

EQUIPMENT

  • Evaluate the general adequacy of equipment and technology (computer and other equipment, software, etc.) allocated to your department to achieve department goals and serve the university.

Summary Reflection and projection for the future of the organization

  • Please add an overall summary reflection and projection for the future. Give an overview and summary of the main points that were covered in the self-study. Include the general direction you want to give the reviewer after they have read through the self-study.

Appendices (Include the following items):

  • Dashboards
  • Annual assessment plans
  • Multi-year assessment plans
  • Department Organizational Chart
  • Department reports/studies
  • Department Quality Improvement Plans
  • Staffing and Other Resources forms
  • Equipment and Software Budget request form (if applicable)Program Improvement Request form (if applicable)

5. DRAFT REVIEW

  • A draft review will take place no later than two months prior to the site visit.
  • The draft will be reviewed by the VP for Student Development & Services, and a member of the Institutional Effectiveness and Accreditation Committee.
  • After the self-study draft is reviewed the department makes any necessary revisions and prepares the final copy.

6. FINAL REPORT

  • The final report is due one month prior to the site visit.
  • The following copies should be submitted:
    • 3 hard copies for the review team members (electronic copies will also be provided to team members).
    • 1 electronic copy should be posted on the department portfolio.
    • copies for the President, Vice President for Student Development & Services, AVPAA, and Program Review Coordinator.
  • The printing cost for the final report will be covered by University Assessment. The total budgeted cost for all printed copies is $250. Please be mindful of this budget when preparing the self-studies. Upon the discretion of the chair, extensive appendices may be included in electronic submissions and omit from the printed versions. Departments may print additional copies for their record; however, any cost over $250 will be the responsibility of the department.
  • Departments will print and prepare the copies for distribution then forward them to the Program Review Coordinator. The AVPAA will distribute the copies along with a letter and charge for reviewers.

Submit final report to Review Team, VP for Student Development & Services, and BYUH President.